Policies
Tuition, refunds, and missed classes.
Courses are small on purpose, so a seat you hold is a seat another family cannot take. These are the rules, and they are short.
Before the course starts
Withdraw any time before the first session and you get a full refund. If you paid out of pocket, that money goes back to the card used for the purchase.
Once the course starts
Tuition is final. We have held the seat and planned the group around your student.
If your student misses a class
Life happens. If your student misses a session, we email that session's materials to you, or your student can pick them up at the next session. Missed sessions are not refunded or made up with a retake.
If we cancel or reschedule
If we cancel a course or move it to a time that does not work for you, you choose: a full refund or a credit toward another course. If you paid out of pocket and take the refund, that money goes back to the card used for the purchase.
Step Up scholarship seats
The policy above applies to scholarship seats too. One thing works differently, and the program requires it: if we do issue a refund on a seat paid with scholarship funds, that money goes back to Step Up For Students and is credited to your student's scholarship account. It cannot be paid to you directly. Unused scholarship funds stay in your student's account. If you need help reserving a scholarship seat, reach out and we will walk you through it.
Questions
Email us at billing@30akidz.com.
Last updated August 6, 2026.
